- UNDERWEAR
- HARNESS
Frequently Asked Questions
How do I choose the right lingerie for my body type?
Thankfully, our collections are designed to embrace all body types due to the wide range of sizes and styles. Explore our combinations and we assure you that you’ll find comfort and style.
What do I do if my package has not arrived?
You can check the progress of your item at the courier website by clicking on the tracking link sent to you via email once your item has been dispatched. You can find out more about our delivery timescales here. If your delivery is more than 5 working days overdue, please contact us.
How long does it take to process my return?
We aim to process your return and refund for you as quickly as possible, but it may take up to 15 days for your refund to be processed after you have returned your item(s) to our warehouse. If you have not been refunded after 15 days of returning the item, please contact us with the proof of postage information on your Post Office receipt and we will look into this for you. Please remember to obtain your proof of postage. Without your proof of purchase we cannot issue a refund.